Winding Trails Post Acute Reviews

See what our patients and their families have to say

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As you read testimonials from those who have experienced care at Winding Trails Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

3.9

73 reviews

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Profile photo of Sandy Smith
Sandy Smith on Birdeye
14 days ago

I would NOT recommend this place. I am here for skilled nursing to receive rare antibiotic IV every 8 hrs for 3 weeks. Before being transferred from the hospital they said I would be able to leave the facility for a few hours during the day for lunch, visits with family, ECT. Once admitted I was told I am not allowed until the Dr approved it and that Medicare didn’t allow it. 3 days later I saw the Dr and she said that because of Medicare and federal regulations I could not leave. I confirmed Medicare and fed govt have no such regulations. Later the Dr returned and said she would allow me to leave for 3 hrs every 10 days. That was all she could do. Still fighting that issue. Healthcare is very scary. IV drip time was wrong, nurses didn’t clear air bubbles from saline flush, didnt follow sterile protocol for PICC line and more. Would rather be in the hospital than here.

Business response 13 days ago

We apologize for any inconvenience you experienced during your stay at Winding Trails Post Acute. Please feel free to reach out to us at (720) 986-5151 to discuss your concerns further.
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Sandy Smith on Google
14 days ago

Would NOT recommend. I am in skilled nursing to receive a rare antibiotic IV every 8 hrs for 3 weeks. I would like to leave the facility in the day between treatments to go to lunch, shower at home, visit with friends and so on. I am NOT allowed to leave per the in house Dr more than 3 hrs every 10 days. She said it was because of Medicare and federal health rules. I have checked with both and there are no such rules. In fact they encourage people to get out of the facility for outings. They also will not allow family members to transport me to Dr appts. They said they must provide the transportation due to liability issues. This is also false. If I am signed out by a family member then responsibility is transferred to them until I return. Food is very poor, infection prevention is also sub standard. This is getting very close to mental abuse by keeping me held prisoner at their facility.

Business response 13 days ago

We take your feedback seriously. Please contact us at (720) 986-5151 to discuss your concerns further.
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Catherine Raveczky on Google
3 months ago

My husband came to Winding Trails for his last days during hospice. The staff treated him with such loving kindness and for that I am so grateful! They were attentive and genuine in their warmth and tenderness with him. Thank you for lifting our spirits with your compassion during this deeply challenging time!

Business response 3 months ago

We are so happy to hear about the loving kindness and compassion the staff provided to your husband during his time at Winding Trails. Thank you for sharing your experience with us, Catherine!
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Anita Vaughn on Google
4 months ago

As an advocate for my neighbors who are residing at Winding Trails Post Acute, I have been very impressed with every staff member that works at the nursing facility. I have witnessed each staff member demonstrate consistent genuine compassion, care and intentional empathy towards all of the residents. All of the administrative directors, nursing staff, managers and front desk attendants have always engaged visitors and residents with a positive, warm, and friendly attitude. They are an exceptional team that you can tell work well together to provide the best care for their residents and clients.

Business response 4 months ago

Hi, Anita! Thank you for taking the time to share your positive experience. We’re glad to hear about your positive observations and appreciate you advocating for your neighbors. Your kind words about our team mean a great deal to us.
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Jessica Hupke on Google
4 months ago

If I could give this place zero stars I would in a heartbeat. The nurses let patients set in dirty pants for hours, don’t respond to call light, refuse to give patients Tylenol and medication for their upset stomach or medication for a cold. Their own head of physical therapy lies to the patients family members when asked if the patient can go home. Their own nurse hurt a patient while trying to place a catheter and to this day she still hurts. Their food tastes like crap I wouldn’t eat or feed it my own dog.

Profile photo of C Renee Hosey
C Renee Hosey on Google
5 months ago

Winding Trails Post Acute is an awesome place. I really appreciate how they took good care of my mother by providing her with all her needs. It is a very clean facility and staff are amazing. Most of all, I really Love Arun. He is always on top of his work and makes sure that everyone is satisfied at the end of the day. I highly recommend this place if your looking for a place for a loved one.

Business response 5 months ago

We are grateful for your kind words about our care and clean facility. We’ll share your praise with Arun and our amazing staff.
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Marbella Espana on Google
6 months ago

Hell on earth. I cannot believe the way they treat you

Business response 6 months ago

We truly appreciate you taking the time to share your concerns. Please know that we take all feedback seriously and work to resolve any concerns that are communicated to us quickly. Caring for our residents with dignity, respect, and compassion is our top priority. We would love to get to connect with you directly to better understand your concerns and address them. Please reach out to us at (720) 986-5151 at your earliest convenience.
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Teresa Benavidez on Google
6 months ago

Winding Trails Post Acute has such an amazing team. Arun, Jihan, Becca, Chastity, and all their wonderful floor staff are dedicated to their residents. They are communicative, kind, and have a great passion for the population they serve in Boulder. Highly recommend!

Business response 6 months ago

Your positive feedback is greatly appreciated! We are pleased to hear about your wonderful experience at Winding Trails Post Acute. Thank you for sharing your thoughts!
Profile photo of Alyssa Ramos
Alyssa Ramos on Google
7 months ago

I haven’t been a direct client, but I’ve worked with this team professionally and can say they are organized, responsive, and genuinely great people to work with. It’s clear they care about what they do and the people they work with.

Business response 6 months ago

We are thrilled to hear about your positive experience working with our team. Thank you for taking the time to share your feedback!
Profile photo of C R
7 months ago

Great environment, people, and services. I am impressed with the care and dedication that residents are given every day. Thank you!

Business response 7 months ago

Hello C R, we appreciate you taking the time to leave us this feedback.
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Jonathan Hernandez on Google
7 months ago

The team at Winding Trails Post Acute is always kind, welcoming, and truly dedicated to what they do.

Business response 7 months ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of Joni Reich
Joni Reich on Google
8 months ago

These folks are on top of it. My mother went in with an injury and was out as quickly as she went in with confidence that she could go back home and not back into assisted living special kudos to Sean and the other therapists, and all other staff members down to the people who keep the rooms clean that were enjoyable to work with, and they are very good communicators in every aspect, I highly recommend them.

Business response 8 months ago

Joni Reich, reviews like this give us motivation and help us ensure we provide high-quality care.
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Jihan Boughman on Google
8 months ago

Business response 8 months ago

Thank you so much for the positive review!
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John Couch on Google
8 months ago

They totally put there heats into it. They are a very team

Business response 8 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Karsten Holmquist
Karsten Holmquist on Google
8 months ago

The staff at Winding Trails genuinely care. Hands down the best care in Boulder.

Profile photo of Anon Ymous
Anon Ymous on Google
8 months ago

If i could leave zero stars i would. you neglected my grandmother and she died of sepsis. Not to mention the disgusting display of “empathy” where the condolence card had a “review us” card in it.

Business response 8 months ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (303) 440-9100 if you have any additional concerns or details to share.
Profile photo of Donna Bauer
Donna Bauer on Google
11 months ago

Wonderful staff, excellent physical therapist and great food!

Business response 11 months ago

Hello Donna Bauer, thank you; we appreciate your feedback! We’re happy you found our staff to be so supportive during your experience here at Winding Trails Post Acute.
Profile photo of Shawna Vasquez
Shawna Vasquez on Google
1 year ago

Yeah no one of the worst places me and my family have experienced,rude,disrespectful dirty,CNA’S are lazy and the older they are the worst they are to patients

Business response 1 year ago

Shawna Vasquez, we regret to hear that you had this experience with us. We’d like the opportunity to discuss this with you. Please reach out to us at (303) 440-9100 at your earliest convenience to discuss how we can turn your experience into a positive one.
Profile photo of Annette Emory
Annette Emory on Google
1 year ago

This facility has an incompetent, apathetic nursing staff. They rarely answer the phone. My mother’s room was often dirty. The food looked as unappetizing as it tasted. My mother had to wait for long periods of time before she got a diaper change. My mother deserved much better

Business response 1 year ago

Annette Emory, we’re disappointed to hear of the negative experience you had at our community. It looks like your loved one was at our community a few years ago. Thank you for bringing this to our attention. We will use your comments to ensure this issue does not happen again.
Profile photo of Janessa Berggren
Janessa Berggren on Google
2 years ago

Winding trails was lovely. My Dad stayed there for two weeks recovering from surgery. The staff is lovely, especially Arun!

Profile photo of Pete & Leslie Workman
Pete & Leslie Workman on Google
2 years ago

Great leadership team!

Profile photo of Robert Pyper
Robert Pyper on Google
2 years ago

The dedicated staff provides compassionate care. Great place to receive skilled care.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.